At SIPSS GLOBAL INDIA PRIVATE LIMITED, we are committed to ensuring accuracy and reliability in every transaction facilitated through our online payment system. This Return Policy outlines the procedures and conditions under which customers may request returns:
- Eligibility for Returns:
- Customers are eligible to request returns for overpayments or incorrect charges made through our online payment system.
- Request Timeline:
- Return requests must be submitted within 30 days from the original transaction date to be considered for approval.
- Refund Processing:
- Once a return request is approved, refunds will be processed to the original payment method used during the transaction.
- Refunds are typically processed within 7-10 business days from the date of approval.
- Non-refundable Fees:
- Certain fees associated with transactions, such as service charges or processing fees, are non-refundable.
- Dispute Resolution:
- In case of disputes regarding a return request or refund decision, customers are encouraged to contact our dedicated support team for assistance.
- Policy Updates:
- SIPSS GLOBAL INDIA PRIVATE LIMITED reserves the right to update this Return Policy periodically to reflect changes in operational practices or regulatory requirements.
- Updates to the policy will be communicated to customers via email or through our platform.
- Contact Information:
- For any queries or further assistance regarding returns, please reach out to our support team at sipsnitya@sipssglobal.com
This Return Policy is designed to provide clarity and transparency regarding the procedures and conditions for requesting returns through our online payment system. By using our services, customers agree to adhere to the terms outlined in this policy.