SIPSS GLOBAL INDIA PRIVATE LIMITED is dedicated to ensuring a transparent and fair refund process for our customers. This Refund Policy outlines the procedures and conditions under which refunds may be issued:
- Eligibility for Refunds:
- Refunds may be requested in cases of overpayments or incorrect charges made through our online payment system.
- Request Timeline:
- Customers must submit refund requests within 30 days from the original transaction date to be eligible for consideration.
- Refund Processing:
- Once a refund request is approved, refunds will be processed to the original payment method used during the transaction.
- Refunds are typically processed within 7-10 business days from the date of approval.
- Non-refundable Fees:
- Certain fees associated with transactions, such as service charges or processing fees, are non-refundable.
- Dispute Resolution:
- Customers can contact our support team to dispute a refund decision or seek further clarification on the refund process.
- Policy Updates:
- SIPSS GLOBAL INDIA PRIVATE LIMITED reserves the right to update this Refund Policy periodically to reflect changes in operational practices or regulatory requirements.
- Updates to the policy will be communicated to customers via email or through our platform.
- Contact Information:
- For any queries or further assistance regarding refunds, please reach out to our support team at sipsnitya@sipssglobal.com.
This Refund Policy is designed to provide clarity and transparency regarding the procedures and conditions for requesting refunds through our online payment system. By using our services, customers agree to adhere to the terms outlined in this policy.